formen.com.au hopes that you will be pleased with your order. If for any reason you wish to return your purchase we are happy to do so, as long as the product that you have purchased is returned to us in its original condition, unopened within 10 working days of purchase. Your return should be wrapped securely in the same packaging in which you received it, and should be returned to:  

formen.com.au

Shop 3 Keilor Downs Plaza,

KEILOR DOWNS VIC 3038

The invoice is your receipt and must accompany all returns. We are sorry but we are unable to refund freight charges and the customer will have to pay for all return freight costs. We regret that any product which has been opened (exposed) cannot be returned.  

In the event that the product delivered is damaged, fails to be delivered or is lost in transit, please contact us immediately. We will do our utmost to resolving mail dispute issues. Delivery disputes may take some time, please be patient.